General Terms of Services

Actual project work begins only once the contract is signed and the agreed initial payment conditions have been fulfilled.

The scope of each engagement is defined in a written proposal. Quotation validity: 15 days.

The contract is formed when both parties sign the proposal or engagement contract.

A 50% deposit is paid before the service begins; the remaining 50% is paid on delivery. Each invoice is payable within a maximum of 48 hours of receipt. Project expenses: no external expense is incurred without the client's prior written approval; the studio advances these costs and re-invoices them at cost, upon presentation of supporting documents.

The client provides the necessary information, content, access and approvals in good time and appoints a decision-maker.

Discovery and strategy phases are deliverables in their own right and are invoiced as such.

Acceptance terms and periods depend on each project and are set out in the proposal.

Included revision rounds: [TO BE DEFINED IN EACH PROPOSAL]. Out-of-scope requests receive a separate quotation.

Client-caused delays or scope changes may lead to schedule and budget adjustments agreed in writing.

[CANCELLATION AND TERMINATION TERMS TO BE DEFINED AFTER LEGAL REVIEW]

The rights granted to the client, their scope and conditions (including full payment) are set out in each contract. [TO BE CONFIRMED]

Unless refused in writing or covered by a confidentiality agreement, the studio may show the project in its portfolio and communications. [TO BE CONFIRMED]

Each party keeps confidential any non-public information received from the other.

Fonts, photography, software, hosting and other third-party licences remain subject to their providers' terms and, unless stated otherwise, are borne by the client.

Post-delivery maintenance and support are covered by a separate agreement. [TO BE CONFIRMED]

[LIABILITY LIMITS, APPLICABLE LAW, DISPUTE RESOLUTION AND JURISDICTION TO BE DEFINED AFTER LEGAL REVIEW]